I worked with Mike and Andrew on a complex refinance that allowed me to become the sole owner of the San Francisco home I’ve loved for more than 15 years. The transaction involved a number of moving parts, including a co-owner buyout and my transition from salaried employment to self-employment.Mike and Andrew were excellent throughout the process. They were responsive, patient, thorough, and calm, even when there were tight deadlines and a lot of documents and logistics to coordinate. They understood that this was more than a standard refinance and treated the transaction with real care.I always felt that they were working hard behind the scenes to keep everything moving and make sure the loan closed on time. They made a complicated and emotional process feel manageable.I’m extremely grateful to both of them and wouldn’t hesitate to recommend their team to anyone looking for a lender who can handle a more complex situation with professionalism, persistence, and genuine care.

This was my third time working with Primary Residential Mortgage over the past 10 years, and I cannot recommend them highly enough. I have never received better communication, support, or service than I did from Mike and Andrew.Mike worked hard to secure a great interest rate for us, and Andrew helped us get approved and funded quickly during an incredibly stressful time in our lives. Andrew truly went above and beyond, keeping us informed, answering every question, and making sure the process continued moving forward.Their responsiveness, expertise, and genuine care were exceptional. If you are looking for a mortgage team that will treat you like a priority and deliver results, I strongly recommend Mike, Andrew, and Primary Residential Mortgage. They have earned our trust and our business three times over!

Mike was incredibly helpful and knowledgeable - would highly recommend him for your lending needs.

Mike was incredibly helpful and knowledgeable - would highly recommend him for your lending needs.

We just completed a HELOC. Except for having to provide a lot of documentation for review, which is standard with these, it was a very good experience. Between Mike Koran and Andrew Karcher, they were great to walk us through the process. We would definitely use them again.

Great support and responsivess throughout. Minor issue at the end of the loan with some confusion on loan value, but it was resolved quickly with the help of my agent and Mike's team for an on time close. Competitive rates.

It was a pleasure working with Andrew and Mike at Primary Residential Mortgage. They took care of us every step of the way. Explaining each step, each document and every transaction.

We had used Mike Koran earlier for a complicated family real estate deal which he and his team handled with great professionalism and personal warmth. Went back to him within the year for a refi and got the same excellent treatment. Four thumbs up!

I had the best experience working with Mike. I started the loan process with somebody who was not able to help me at all. I then found Mike and his team who went out his way to make home buying possible. He went beyond his effort with the whole process and explained anything I did not understand. If you are looking to buy a home Mike is definitely worth it! I am thankful for the smooth process I experienced. Thanks Mike and Team!!

5 stars all the way! I don't normally write reviews, but the awesome experience with Mike, Andrew, and the rest of the PRMI team inspired me to share this.

I had a ton of questions going into my mortgage and they explained everything in plain English. The team made sure I actually understood what was going on throughout the lending process.

Mike and his team are super responsive and thoughtful. They truly went above and beyond, and made it possible to even close a week ahead of schedule, which was great for me and the sellers. Truly impressive.

I highly recommend Mike and his team and very much look forward to working with them for my other mortgage needs.

Mike was exceptional in helping my buyer which had a below 600 credit score and qualify for a FHA Loan.. He delivered on time and made it a smooth experience for all involved.. Go to Mike to get it done.

Mike and his team are incredible. They took initiative throughout loan process and even helped us get my client to close early, which is quite unusual when purchasing a condo. They made what normally can be a stressful process when trying to close a condo sale purchase be so easy and efficient. I will definitely be working with Mike and his team again in the near future. They provide high quality service and were in constant communication with my client and I throughout the process.

Mike was exceptional in helping my buyer which had a below 600 credit score and qualify for a FHA Loan.. He delivered on time and made it a smooth experience for all involved.. Go to Mike to get it done.

Mike and his team are incredible. They took initiative throughout loan process and even helped us get my client to close early, which is quite unusual when purchasing a condo. They made what normally can be a stressful process when trying to close a condo sale purchase be so easy and efficient. I will definitely be working with Mike and his team again in the near future. They provide high quality service and were in constant communication with my client and I throughout the process.

Once again Michael assisted my clients with the purchase of a duplex as part of a 1031 exchange. He and Andrew were nothing short of incredible putting this complicated transaction together with a relatively short close. I cannot recommend their services enough. Thank you gentlemen!