923 reviews
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Leme  T T Avatar
Leme T T
9/30/2022 - Experience
He was kind, patient, and supportive the whole way. He worked with me not for me or not for him. He worked WITH ME and meet my needs. He was also encouraging too. I was a ball of nerve the whole time while I asked him 100 questions in one sitting and he answered all my questions with a calm and collective mindset. He's not only a great lender but a great mentor. I am very glad I chose Mike as my lender and I recommend him hands down at 100% without hesitation.
Aden C Avatar
Aden C
9/24/2022 - Experience
We recently purchased our first home and used Primary Residential Mortgage as our lender. As first time home buyers, we were nervous and clueless on what to do. But working with Mike and his team helped ease that nervousness because they are professionals who knows what they’re doing! They were super patient, always informative and keeping us updated throughout the process. Shoutout to Andrew K. for being super responsive and communicating effectively! We highly recommend PRMI to anyone looking for a great lender! Cannot stress enough how easy, quick and smooth they made the process! HUGE thanks to you guys!
Anh  T N Avatar
Anh T N
9/23/2022 - Experience
Mike was referred to us through a close friend a few years back. I've enjoyed working with him and his team so much for the refinance of our first home that I returned for the purchase of our second home. The 2nd engagement took almost 2 years, throughout which Mike and team had been extremely patient and highly responsive (even after the many rejected offers). With the real estate market heading to a very different (worst) direction than when we started, Mike constantly presented us with various loan options accompanied by tailored recommendations on what would be best for us financially. I was not even aware of many of these options. We breezed through the closing process well-prepared without any hiccups, and even beat the expected timeline by a few days. Many thanks to Mike and his team, we are now settling into our dream home. I can wait to work with Mike again in the near future when it's time to refinance.
Argie L Avatar
Argie L
9/20/2022 - Experience
Mike has been patiently helping us out throughout all our offers in the last 1.5 year. He's been very responsive and truly care for our needs. Thank you, Mike!
Katharine S Avatar
Katharine S
9/20/2022 - Experience
Mike's team was great to work with. The team was responsive, communicative, and easy to work with. Stephanie was extremely helpful and made the process as easy as it could be!
Jon-David R Avatar
Jon-David R
8/14/2022 - Experience
Mike and his team are extremely personable, they make you feel like you are their only client. Their communication is outstanding. Always able to call, email or text with immediate responses. Overall great experience!
Carisse L Avatar
Carisse L
7/14/2022 - Experience
Mike worked tirelessly to make this all come together for us! Thank you!!
Sharon  W P Avatar
Sharon W P
6/25/2022 - Experience
Very responsive, timely communication, helpful follow ups from the team to guide us as there were parts of the process we didn't understand as first time home buyers!
MIchael  D S Avatar
MIchael D S
5/30/2022 - Experience
Very informative and I never felt alone in the process.
Patricia M Avatar
Patricia M
5/03/2022 - Experience
Michael answered any and all questions that I had during the process expeditiously and addressed any concerns I had.
Timothy  J M Avatar
Timothy J M
5/02/2022 - Experience
Mike Koran was friendly, professional, thorough, efficient and patient. I provided the required documents and Mike’s team took it from there. When I encounter a minor issue regarding my homeowner’s insurance Mike had the resources and experience to quickly resolve the matter and get my loan approved quickly. I will use Mike for all my future financing needs.
Kimberly  F S Avatar
Kimberly F S
4/26/2022 - Experience
Stephanie Wood and Mike Koran are excellent communicators and did not shy from sharing not-great news at times, but also providing background and next steps. IMHO communication is absolutely vital, especially in high-stakes transactions.
Aida  O L Avatar
Aida O L
4/02/2022 - Experience
Very responsive and closed quickly, thanks!
Andrew  R G Avatar
Andrew R G
3/31/2022 - Experience
Michael's office would always contact me as soon as something urgent requiring my attention came up. Additionally, when I had questions on even minor things, his office always answered my calls and took me seriously when I asked them to explain things about the homebuying process that I didn't understand.
Ryan  N S Avatar
Ryan N S
3/15/2022 - Experience
Michael and his team made being a first time buyer extremely easy. From deciding to purchase a home, to having keys in hand, took us less than a month. We’re very impressed by how responsive PRMI has been and how prompt they have been with telling us exactly what they need so we could close quickly. Highly recommend

Before my wife and I set out to buy our first house we asked our financial advisors for lender recommendations. They only gave us one name: Michael Koran at Primary Residential Mortgage, Inc. After going through the entire process of securing a loan from start to finish, I can see why they didn’t mention anyone else. Buying a house is scary, especially if it’s your first time and you don’t understand the process. Mike was always there to alleviate our concerns and answer our questions. Without his knowledge and advice I would have been a nervous wreck. If you ever need to secure a loan quickly and need a responsive, reliable team that can close quickly, I would highly recommend Mike and his team. K

Kyle A.

My wife and I were extremely satisfied with all the work Mike and his team did on our behalf. He is responsive, trust worthy, likable, a great communicator, knowledgable at what he does, and my wife and I always felt he had our back throughout our refinance. I plan to use Mike on the future for our mortgage needs. It is not an accident that he has so many five star reviews. He is one the best and we highly recommend you work with him.

James C.

Mike is top rated, best in class, and trustworthy.  I really enjoy working with him and his professional team.  Responsive, smart, and knowledgeable.  I have been working with Mike for nearly 10 years, can’t imagine going with anybody else.

Matt B.

Mike and his team are extremely professional, responsive, and knowledgeable.  I will continue to refer my clients, friends, and family to Mike as I know that they will be taken care of and in the hands of somebody that I trust.

Valerie F.

My husband and I recently bought our first house in Walnut Creek. While the competition in this area is not as bad as Oakland and San Francisco, we decided to go with PRMI because we believed it would give us an advantage – Mike and his team were also strongly recommended. PRMI walked us step by step through the entire mortgage process so there were no surprises. They were extremely responsive throughout the whole process. Part of the reason my husband and I liked PRMI was because Mike’s team was able and willing to do tight close of escrow  and they were very open to calling the seller’s agents assuring them of our strong financial situation.We would definitely use PRMI again!

Jennifer K.

I want to take the time to write and share my experiences working with Michael Koran and Primary Residential Mortgage.  I first found Mike Koran back in 2009 online during one of the most uncertain financial times in History. As you can imagine I was skeptical of dealing with anyone I didn’t know personally but Michael was able to assuage me of that concern and I know that I had found the best lender I could have hope for who is honest and has an incredible work ethic while always keeping his clients best interests in mind and all times.  Since then I have come back to work with Michael and his team on numerous occasions.  I will always refer my family, friends and co-workers to Michael Koran and know that they will not only be in the best of hands but also get exceptional personalized service and incredibly good rates with very low costs.

Isabel S.