Reviews

5.0
439 reviews
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Timothy J F Avatar
Timothy J F
7/18/2024
No qualms with any of the service or service levels. Everything was done on time and I had no needs that were not met! Congratulations and thank you!!
Alan Pegah Real Estate Avatar
Alan Pegah Real Estate
7/13/2024
I cannot express how grateful I am for Mike and his team's exceptional service and support during our recent mortgage process. In a challenging market, Mike delivered not only the best rates but also an unparalleled level of customer service. From the very first interaction, it was clear that Mike is a true professional. His expertise, transparency, and dedication to finding the best solutions for his clients are truly commendable. Mike’s trustworthiness and reliability made the entire process smooth and stress-free. He and his team made themselves available to answer our questions and guide us through every step, ensuring we felt confident and informed. Their commitment to excellence and client satisfaction is evident in every interaction. If you're looking for a lender who will go above and beyond to secure the best rates and provide outstanding service, look no further than Mike and his team. I highly recommend them to anyone in need of mortgage services. Alan
Alan P R E Avatar
Alan P R E
7/10/2024
I cannot express how grateful I am for Mike and his team's exceptional service and support during our recent mortgage process. In a challenging market, Mike delivered not only the best rates but also an unparalleled level of customer service. From the very first interaction, it was clear that Mike is a true professional. His expertise, transparency, and dedication to finding the best solutions for his clients are truly commendable.

Mike’s trustworthiness and reliability made the entire process smooth and stress-free. He and his team made themselves available to answer our questions and guide us through every step, ensuring we felt confident and informed. Their commitment to excellence and client satisfaction is evident in every interaction.

If you're looking for a lender who will go above and beyond to secure the best rates and provide outstanding service, look no further than Mike and his team. I highly recommend them to anyone in need of mortgage services.

Alan
Alan P. Avatar
Alan P.
5 star rating
7/10/2024
I cannot express how grateful I am for Mike and his team's exceptional service and support during our recent mortgage process. In a challenging market, Mike delivered not only the best rates but also an unparalleled level of customer service. From the very first interaction, it was clear that Mike is a true professional. His expertise, transparency, and dedication to finding the best solutions for his clients are truly commendable.

Mike's trustworthiness and reliability made the entire process smooth and stress-free. He and his team made themselves available to answer our questions and guide us through every step, ensuring we felt confident and informed. Their commitment to excellence and client satisfaction is evident in every interaction.

If you're looking for a lender who will go above and beyond to secure the best rates and provide outstanding service, look no further than Mike and his team. I highly recommend them to anyone in need of mortgage services.

Alan
David M Avatar
David M
7/02/2024
Communication, relay information, patient, is all there with mike and andrew
Kevin Dunn Avatar
Kevin Dunn
6/29/2024
Mike was available nights and weekends. He was a great resource to our first time home buyer; taking the time to explain in detail loan options and advising our client on how to reduce expenses to afford a larger home. He was confident in shortening loan contingencies and close of escrow when submitting offers and his team was able to close on time without issues.
Mojgan M Avatar
Mojgan M
6/24/2024
Mike and his team were exceptionally responsive and easy to work with, making our experience pleasant and seamless. Thank you!
Nelson H Avatar
Nelson H
6/20/2024
Great communication, very professional and everything was done on time.
Trista B Avatar
Trista B
6/20/2024
It was a pleasure working with Mike and Andrew. The late closing was due to the buyer and one of the buyer's lenders that the underwriters needed information from.
Jim F Avatar
Jim F
6/20/2024
Mike and team were rock stars! They can make things happen, even when all seems impossible. The best!
Dana S Avatar
Dana S
6/20/2024
Thanks, Mike & Andrew, until next time!
Cherish C P Avatar
Cherish C P
6/20/2024
Really professional, went above and beyond to answer my questions and provide information. I felt very in the loop with communication and was glad that things wrapped up earlier than I thought.
Kevin D Avatar
Kevin D
6/18/2024
Mike was available nights and weekends. He was a great resource to our first time home buyer; taking the time to explain in detail loan options and advising our client on how to reduce expenses to afford a larger home. He was confident in shortening loan contingencies and close of escrow when submitting offers and his team was able to close on time without issues.
Cherish C. Avatar
Cherish C.
5 star rating
6/17/2024
Mike and Andrew are simply the best. They worked tirelessly to make sure my expectations were not just met--but exceeded. From the communication to the diligence at answering all my questions as a first time home buyer (and a self-employed one), Mike and Andrew made this experience smooth and painless. I would recommend their services to anyone who doesn't know what they're doing. You can trust these guys!
Nelson Avatar
Nelson
6/15/2024
It was a pleasure working with Mike and Andrew. They were professional and met all deadlines while communicating clearly the whole way. As a first time homebuyer we had a lot of questions and uncertainties but Mike was patient with us and made sure the loan process went smoothly so we could focus on the other aspects of the home purchase process. We will definitely call Mike next time we need his services.

I want to take the time to write and share my experiences working with Michael Koran and Primary Residential Mortgage.  I first found Mike Koran back in 2009 online during one of the most uncertain financial times in History. As you can imagine I was skeptical of dealing with anyone I didn’t know personally but Michael was able to assuage me of that concern and I know that I had found the best lender I could have hope for who is honest and has an incredible work ethic while always keeping his clients best interests in mind and all times.  Since then I have come back to work with Michael and his team on numerous occasions.  I will always refer my family, friends and co-workers to Michael Koran and know that they will not only be in the best of hands but also get exceptional personalized service and incredibly good rates with very low costs.

Isabel S.

My husband and I recently bought our first house in Walnut Creek. While the competition in this area is not as bad as Oakland and San Francisco, we decided to go with PRMI because we believed it would give us an advantage – Mike and his team were also strongly recommended. PRMI walked us step by step through the entire mortgage process so there were no surprises. They were extremely responsive throughout the whole process. Part of the reason my husband and I liked PRMI was because Mike’s team was able and willing to do tight close of escrow  and they were very open to calling the seller’s agents assuring them of our strong financial situation.We would definitely use PRMI again!

Jennifer K.

Mike and his team are extremely professional, responsive, and knowledgeable.  I will continue to refer my clients, friends, and family to Mike as I know that they will be taken care of and in the hands of somebody that I trust.

Valerie F.

Mike is top rated, best in class, and trustworthy.  I really enjoy working with him and his professional team.  Responsive, smart, and knowledgeable.  I have been working with Mike for nearly 10 years, can’t imagine going with anybody else.

Matt B.

My wife and I were extremely satisfied with all the work Mike and his team did on our behalf. He is responsive, trust worthy, likable, a great communicator, knowledgable at what he does, and my wife and I always felt he had our back throughout our refinance. I plan to use Mike on the future for our mortgage needs. It is not an accident that he has so many five star reviews. He is one the best and we highly recommend you work with him.

James C.

Before my wife and I set out to buy our first house we asked our financial advisors for lender recommendations. They only gave us one name: Michael Koran at Primary Residential Mortgage, Inc. After going through the entire process of securing a loan from start to finish, I can see why they didn’t mention anyone else. Buying a house is scary, especially if it’s your first time and you don’t understand the process. Mike was always there to alleviate our concerns and answer our questions. Without his knowledge and advice I would have been a nervous wreck. If you ever need to secure a loan quickly and need a responsive, reliable team that can close quickly, I would highly recommend Mike and his team. K

Kyle A.