Reviews

5.0
525 reviews
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Bri B. Avatar
Bri B.
5 star rating
3/31/2026
5 stars all the way! I don't normally write reviews, but the awesome experience with Mike, Andrew, and the rest of the PRMI team inspired me to share this.

I had a ton of questions going into my mortgage and they explained everything in plain English. The team made sure I actually understood what was going on throughout the lending process.

Mike and his team are super responsive and thoughtful. They truly went above and beyond, and made it possible to even close a week ahead of schedule, which was great for me and the sellers. Truly impressive.

I highly recommend Mike and his team and very much look forward to working with them for my other mortgage needs.
Tony Alejandre Avatar
Tony Alejandre
3/26/2026
Mike was exceptional in helping my buyer which had a below 600 credit score and qualify for a FHA Loan.. He delivered on time and made it a smooth experience for all involved.. Go to Mike to get it done.
Josh D. Avatar
Josh D.
5 star rating
3/26/2026
Mike and his team are incredible. They took initiative throughout loan process and even helped us get my client to close early, which is quite unusual when purchasing a condo. They made what normally can be a stressful process when trying to close a condo sale purchase be so easy and efficient. I will definitely be working with Mike and his team again in the near future. They provide high quality service and were in constant communication with my client and I throughout the process.
Tony A. Avatar
Tony A.
5 star rating
3/26/2026
Mike was exceptional in helping my buyer which had a below 600 credit score and qualify for a FHA Loan.. He delivered on time and made it a smooth experience for all involved.. Go to Mike to get it done.
Josh Davis Avatar
Josh Davis
3/26/2026
Mike and his team are incredible. They took initiative throughout loan process and even helped us get my client to close early, which is quite unusual when purchasing a condo. They made what normally can be a stressful process when trying to close a condo sale purchase be so easy and efficient. I will definitely be working with Mike and his team again in the near future. They provide high quality service and were in constant communication with my client and I throughout the process.
Denise Cronan Avatar
Denise Cronan
3/12/2026
Once again Michael assisted my clients with the purchase of a duplex as part of a 1031 exchange. He and Andrew were nothing short of incredible putting this complicated transaction together with a relatively short close. I cannot recommend their services enough. Thank you gentlemen!
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Nelson Avatar
Nelson
3/10/2026
Mike and Andrew are the best! We worked with them on a new home loan as well as a refinance, they got us good rates and closed on time. Great communication through the whole process and always able to reach someone when needed. Highly recommend these guys.
DShawna Avatar
DShawna
2/24/2026
The care in compassion that was shown to my client was great. I cannot wait for future enjoyment with Mike and his team.
Trina Brown Avatar
Trina Brown
2/21/2026
Knowing that my buyers are pre approved by Primary Residential Mortgage, Mike Koran and Andrew Karcher is like seeing them standing on the podium, in the middle receiving the Gold. YES! We win. We will close on time. With all the stresses that go along with selling homes, it’s so calming to know that my buyers loan is secure.Go ahead and remove that loan contingency because our loan IS SET! I can’t say enough great things about Mike & Andrew. THEY ARE THE BEST!Trina Y Brown, Coldwell Banker, 25 years.🏠
Caroll Basile Avatar
Caroll Basile
10/13/2025
I had the pleasure of working with Mike, who is the preferred lender of some valued clients of mine. From start to finish, the transaction was smooth and efficient. Mike’s communication was outstanding—whether by text, email, or phone, he consistently responded within minutes. As we all know, the lender plays a crucial role in any real estate transaction and can often be the deciding factor in whether a deal closes. Mike’s expertise and responsiveness made all the difference. I would absolutely recommend Mike Koran. Thank you for such a wonderful and successful experience.
Brendan Cody Avatar
Brendan Cody
10/10/2025
Loved working with Mike!
chanel schilling Avatar
chanel schilling
10/07/2025
Mike and Andrew were amazing throughout our recent condo purchase. We were first time home buyers and they helped us feel at ease through both the mortgage process and a HELOC loan afterwards to do some renovations. We couldn’t be happier with their service!
Alana Zaleski Avatar
Alana Zaleski
10/07/2025
We recently used Primary Mortgage Residential to obtain a loan when buying our first property. They also helped us obtain a second loan for renovation work shortly after our purchase closed. This experience was a big deal to us, a big life milestone with many daunting processes and number crunching and stress. Primary Mortgage Residential made us feel SO safe and SO supported the entire time. Michael Koran, Andrew Karcher, and Dane Moler were such a pleasure to work with. All of them were extremely professional and attentive to our needs. They understood that we needed a little more hand holding and education through this process as first time home buyers with no prior experience in this world of loans and escrow and purchasing property. They worked tirelessly to get everything finished on track for us, making the process smooth and easy. They were incredibly responsive to us by email and text at all times. They clearly laid out what documents they needed from us at all times and what we needed to do to stay on track for a quick close. They helped us crunch numbers and ease our anxiety. We went on a 2 week vacation in the middle of this process and despite the time difference they still were such diligent, hard workers getting all of our paperwork in order and providing us with updates around the clock. Michael frequently got on the phone with us and did such a good job explaining parts of the process in a very easy to understand way. Michael and Andrew made us feel like no question was dumb or silly, and they celebrated our achievements. We never went more than a few hours without a thoughtful and helpful response from them whenever we needed anything at all. Overall we had such a great experience working with them and would definitely recommend them to first time homebuyers — you can take a breath and know you are in great hands with these guys, they are trustworthy.
Elizabeth S. Avatar
Elizabeth S.
5 star rating
10/02/2025
Mike is the best: professional, a great communicator and very, very quick to get my loan closed!
Elizabeth Schaffer Avatar
Elizabeth Schaffer
10/02/2025
Mike is the best: professional, a great communicator and very, very quick to close!

I want to take the time to write and share my experiences working with Michael Koran and Primary Residential Mortgage.  I first found Mike Koran back in 2009 online during one of the most uncertain financial times in History. As you can imagine I was skeptical of dealing with anyone I didn’t know personally but Michael was able to assuage me of that concern and I know that I had found the best lender I could have hope for who is honest and has an incredible work ethic while always keeping his clients best interests in mind and all times.  Since then I have come back to work with Michael and his team on numerous occasions.  I will always refer my family, friends and co-workers to Michael Koran and know that they will not only be in the best of hands but also get exceptional personalized service and incredibly good rates with very low costs.

Isabel S.

My husband and I recently bought our first house in Walnut Creek. While the competition in this area is not as bad as Oakland and San Francisco, we decided to go with PRMI because we believed it would give us an advantage – Mike and his team were also strongly recommended. PRMI walked us step by step through the entire mortgage process so there were no surprises. They were extremely responsive throughout the whole process. Part of the reason my husband and I liked PRMI was because Mike’s team was able and willing to do tight close of escrow  and they were very open to calling the seller’s agents assuring them of our strong financial situation.We would definitely use PRMI again!

Jennifer K.

Mike and his team are extremely professional, responsive, and knowledgeable.  I will continue to refer my clients, friends, and family to Mike as I know that they will be taken care of and in the hands of somebody that I trust.

Valerie F.

Mike is top rated, best in class, and trustworthy.  I really enjoy working with him and his professional team.  Responsive, smart, and knowledgeable.  I have been working with Mike for nearly 10 years, can’t imagine going with anybody else.

Matt B.

My wife and I were extremely satisfied with all the work Mike and his team did on our behalf. He is responsive, trust worthy, likable, a great communicator, knowledgable at what he does, and my wife and I always felt he had our back throughout our refinance. I plan to use Mike on the future for our mortgage needs. It is not an accident that he has so many five star reviews. He is one the best and we highly recommend you work with him.

James C.

Before my wife and I set out to buy our first house we asked our financial advisors for lender recommendations. They only gave us one name: Michael Koran at Primary Residential Mortgage, Inc. After going through the entire process of securing a loan from start to finish, I can see why they didn’t mention anyone else. Buying a house is scary, especially if it’s your first time and you don’t understand the process. Mike was always there to alleviate our concerns and answer our questions. Without his knowledge and advice I would have been a nervous wreck. If you ever need to secure a loan quickly and need a responsive, reliable team that can close quickly, I would highly recommend Mike and his team. K

Kyle A.